Frequently Asked Questions
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Are there any other fees?
No, there are no fees in whatever you are doing or the type of transaction.
How frequently do rates change?
Rates are set based on market prices and fluctuations in the market can affect rates too. However, when you are trading with Vinetexchange, you can be confident that you will be getting the best value (and rates) for your transactions.
Do rates affect my transaction?
The rates given at the time a transaction was made remains the same irrespective of market fluctuations. (provided that the details provided at the time of the transaction was made are correct)
What are the exchange limits
Minimum: $20 Maximum: unlimited
Can I withdraw the cryptocurrency I have deposited?
We have built our platform to enable you to sell your cryptocurrency in a fast and secure manner. We do not aim to be a wallet service. That would create unnecessary exposure of your crypto for you and for us. In the case you wish to withdraw the cryptocurrency you have deposited on your wallet address, please contact our support team. We are able to return cryptocurrency to the sending address it originated from. In your request, please add the details of the wallet as a confirmation that this is your wallet.
How fast is payment after sending?
If you have submitted your bank information and payment proof, then the proceeds of a confirmed transaction will be paid out to your bank account from us immediately. Unfortunately, as it is normal bank transfers, how quickly the funds are credited to your account may be dependent on your bank, in which you are to be paid. If you have any questions to this, please contact our support team.
Which cryptocurrencies are supported by Vinetexchange?
We currently support Bitcoin, Ethereum, BNB, Cash App, Advcash, Paypal, Payoneer, Perfect Money, Neteller, TetherUS, Skrill and Payeer
What is vinetexchange?
Vinetexchange is a simple and fast instant cryptocurrency exchange service. You do not need to verify your account, and your exchange will have no limits. We'll quickly convert more than 17+ coins to fiat for you without charging any additional or hidden fees.
What is cryptocurrency wallet address?
Cryptocurrency wallet address is a unique combination of numbers and letters ranging from 26 to 35 characters in length. It usually looks something like this: 17bkZPLB4Wn6F347PLZBR34ijhzQDUFZ4ZC.
Is registration required on your site?
No signup, registration, verification or BVN needed to exchange your cryptocurrency.
I need help how do I start selling?
If you want to ask questions about our services, or need help on how to sell or just want to tell us how much you love our work, that's great!
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